Description
To develop individual awareness of styles and blocks to conflict resolution; review guidelines for managing/resolving conflict and shifting from a Language of Power/Justice to a “Language of Interest” as well as reviewing the way conflict is managed within different cultural contexts.
- HANDOUT: Emotional Styles and Resolving Conflict
- RESOURCE: Conflict in the Workplace: Exploration of how conflict arises in the workplace and suggestions for better understanding and managing conflict.
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